System and Business Analysis Services
Bridging the gap between management and IT by exploring the "hidden domain"
One of the more intricate and potentially complex areas is that of identifying business and operational indicators ... and then developing measurable definitions for these.
To be able to monitor, report and evaluate organisational and individual performance, it is necessary to measure and monitor various performance indicators. Indicators should be correctly defined to enable performance monitoring.
In M&E it is often quoted "if you cannot measure it you cannot monitor it".
Mencor has been able to help a number of organisations in this regard, perhaps we can help you too !